Terms and conditions

Effective Date: 01 August 2025
By accessing and using this website or making a purchase from Richessents, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

🏪 1. About Us

Business Name: Richessents
Address: 91 Montpelier Garden, London, E6 3JE, United Kingdom
Email: contact.richessents@gmail.com
Phone: +44 7878 985694
Website: www.richessents.com

🛒 2. Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the website. You may not misuse the website by introducing viruses, attempting unauthorized access, or interfering with our systems.

🛍️ 3. Product Information

We make every effort to display our products as accurately as possible. However, colours and designs may vary slightly due to lighting or screen settings.

  • All prices are listed in British Pounds (£ GBP)

  • Prices include VAT where applicable

  • We reserve the right to change prices or discontinue products at any time without notice

📦 4. Order Acceptance

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Once your order is placed, you will receive a confirmation email.

🚚 5. Shipping & Delivery

We only ship within the United Kingdom via FedEx.

  • Free standard shipping on all orders

  • Orders placed before 2 PM (GMT+1) are processed same business day

  • Handling Time: 1–2 business days

  • Transit Time: 3–4 business days

  • Delivery Time: 4–6 business days total

More info available in our Shipping Policy.

🔁 6. Returns & Refunds

We accept returns and exchanges within 10 business days of delivery. You must contact us to initiate the return process.

  • Free return shipping included

  • No restocking fees

  • Refunds processed within 5 business days of receiving returned goods

See our Return & Refund Policy for full details.

💳 7. Payments

We accept payments in British Pounds (£ GBP) via secure third-party payment gateways. We do not store any payment card details.

🔐 8. Privacy & Data Protection

Your privacy is important to us. All personal data is handled in accordance with the UK GDPR and our Privacy Policy, which outlines how we collect, store, and use your information.

📄 9. Intellectual Property

All content on this website — including images, product descriptions, logos, and graphics — is the intellectual property of Richessents. You may not reproduce or reuse any part of the site without written permission.

⚠️ 10. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential loss or damage resulting from your use of our products or services. Our total liability shall not exceed the total amount paid by you for the product(s) purchased.

🛑 11. Termination

We reserve the right to terminate or restrict your access to our website at any time if you violate these Terms & Conditions or act in a way that harms our business or other customers.

🔄 12. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised "Effective Date." Continued use of the website constitutes acceptance of the new terms.

📬 13. Contact Us

For any questions regarding these Terms & Conditions:

📧 Email: contact.richessents@gmail.com
📞 Phone: +44 7878 985694
🏠 Address: 91 Montpelier Garden, London, E6 3JE

Thank you for choosing Richessents — where style meets quality in every product 🕰️🛁🍬